Terms of Sale
Last Updated: 16/07/2025
Welcome to www.taibahgift.com (“the Website”), a specialized online platform for showcasing and selling unique and personalized gifts. Operated by TaibahCart Company, our mission is to connect sellers with buyers seeking thoughtful, customized gifts for every occasion.
1. Acceptance of Terms
By accessing and using this Website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use the Website.
2. Platform Description
The Website provides an online marketplace where independent sellers can list, market, and sell their custom gift products. Buyers can browse, order, and request personalized items directly from these sellers.
3. Account Registration
- To make purchases or list products, users must register for an account.
- You agree to provide accurate, complete, and updated information during registration.
- You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account.
4. User Responsibilities
As a user of the Website, you agree to:
- Use the Website only for lawful purposes.
- Not engage in fraudulent transactions or misrepresent your identity.
- Respect the intellectual property rights of others.
5. Product Listings
For Sellers:
- You are responsible for the accuracy of product descriptions, prices, and availability.
- All products must comply with applicable laws and not infringe on any third-party rights.
- You grant the Website the right to display, market, and promote your listings.
6. Ordering and Payment
For Buyers:
- Orders placed through the Website constitute a binding agreement between you and the seller.
- Prices are listed in Saudi Riyals and include applicable taxes unless stated otherwise.
- Payment is processed securely through our integrated payment system.
7. Shipping and Delivery
- Sellers are responsible for shipping products within the specified time frame.
- Delivery times may vary depending on location and product customization requirements.
- TaibahGift is not liable for delays caused by third-party logistics providers.
8. Return, Refund, and Exchange Policy
Our return and exchange policies are designed to ensure transparency and fairness. The following tables outline the procedures:
| Policy | Eligibility | Timeframe | Conditions |
|---|---|---|---|
| Returns | Non-personalized items only | Within 7 days of delivery | Item must be unused and in original packaging |
| Refunds | If product is defective or not as described | Initiate request within 7 days of delivery | Requires photographic evidence and order number |
| Exchanges | Non-customized items with size/color issues | Request within 7 days | Subject to availability of replacement item |
| Customized/Personalized Products | Not eligible for return or exchange | – | Unless defective or incorrect due to seller’s error |
Return/Replacement Conditions by Product Category:
| Product Category | Product Types | Warranty Duration | Max Repair Attempts Before Replacement | If Repair Is Not Possible |
|---|---|---|---|---|
| Electronics | Mobile devices, smart gadgets | 14 days from service center receipt | 3 | Replace if available or refund |
| Computers | Laptops, desktops | 14 days | 3 | Replace if available or refund |
| Cameras | All types | 14 days | 3 | Replace if available or refund |
| Consoles | Gaming consoles, accessories | 14 days | 3 | Replace if available or refund |
| Wearables | Smart watches, fitness bands | 14 days | 3 | Replace if available or refund |
| Health & Personal | Shavers, beauty devices | 14 days | 3 | Replace if available or refund |
| Toys | Kids’ toys, ride-ons | 14 days | 3 | Replace if available or refund |
To initiate a return or refund request, please contact our customer support team at support@taibahgift.com.
9. Intellectual Property
- All content on the Website, including images, logos, text, and graphics, is the property of TaibahCart or its content suppliers and is protected by intellectual property laws.
- You may not use, reproduce, or distribute any content without prior written permission.
10. Limitation of Liability
- The Website acts as an intermediary between buyers and sellers. We do not guarantee the quality, safety, or legality of products listed.
- To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages.
11. Termination
- We reserve the right to suspend or terminate your account at our discretion if you violate these terms or engage in any fraudulent or abusive activity.
12. Modifications to Terms
- We may update these Terms and Conditions from time to time. The revised version will be posted on this page with the updated date.
- Your continued use of the Website constitutes acceptance of the revised terms.
13. Governing Law
- These Terms and Conditions are governed by the laws of the Kingdom of Saudi Arabia.
- Any disputes shall be resolved through the competent courts within the jurisdiction of Riyadh.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
support@taibahgift.com
+966-598080208